- Sep 10, 2023
We are dedicated to providing you with the best possible gaming experience here at EmeraldsMC. However, we understand that occasionally, unforeseen bugs and glitches may surface. Your feedback is incredibly valuable in helping us maintain a seamless and enjoyable gameplay environment.
Should you come across any bugs, glitches, or issues while exploring our server, here's how to report them effectively:
- Visit the Bug Report Portal: To begin, head over to our Bug Report Portal by clicking here.
- Create a Ticket: Within the portal, click on "Create Ticket" to initiate the bug reporting process. Select the "Bug Report" category to specify the type of issue you're encountering.
- Detailed Description: Provide a comprehensive description of the bug or glitch you've encountered. The more details you can provide, the easier it is for our team to understand and address the problem.
- Attach Screenshots or Videos: If applicable, attach any relevant screenshots or videos that showcase the issue. Visual aids can be incredibly helpful in diagnosing and resolving bugs.
- Submit Your Ticket: Double-check the information you've entered and click the "Submit" button to send your bug report to our vigilant team.
- Stay Informed: Keep an eye on your email or the support portal for updates on your ticket's progress. We'll work diligently to investigate and rectify the issue as swiftly as possible.
We deeply appreciate your dedication to our community and your commitment to making EmeraldsMC the best it can be. Together, we'll overcome any challenges and continue to embark on thrilling adventures in our beloved server.
Thank you for your vigilance, and let's keep forging ahead together!